Returns & Exchanges
We want you to be completely satisfied with your Davines purchase; therefore, we offer a 30-day return window for products in their original, unopened condition. If your hair care routine isn't a perfect match, our customer care team is here to assist with a seamless return process.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your package.
Package Securely
Carefully pack your items in their original Davines packaging to ensure they are protected from damage during transit.
Receive Your Refund
After we receive and inspect your return at our warehouse, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing